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Twitter Learns a Lesson

Source: The New York Times

Twitter found itself at the center of a firestorm when it suspended the account of Guy Adams, a British newspaper reporter for The Independent, after he posted complaints about NBC’s tape-delayed Olympics coverage. His posts included the e-mail address of Gary Zenkel, the head of NBC Olympics.

On Tuesday, both Twitter and NBC backpedaled. While Twitter officials stress that the company generally does not monitor content, Alexander Macgillivray, Twitter’s general counsel, said in a statement on Tuesday that Twitter “did proactively identify a Tweet that was in violation of the Twitter rules and encouraged them” — NBC — “to file a support ticket with our Trust and Safety team to report the violation.”

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